Hi, welcome to Himalaya Music Fountain. Please be kindly noted that our work hours is: 8:30 a.m.-5:00 p.m Bejing time. Your requests would be replied online immediately during our working time. When our customer service is offline, please leave a message with your contact information(Phone Number, Email) for us to respond. For urgent requests, please feel free to call Mr. Frank by +86 13723868088. Thanks again, and happy business!